In order for patient-centered care to succeed, primary care providers and patients must establish open and honest relationships to determine health care needs, from dealing with a chronic illness such as diabetes or high-blood pressure to facing a substance abuse issue.
The relationship allows the primary care provider to determine the best course of action, from meeting with a specialist — Western Sierra has many available — or nutritionist to enrolling in a program or attending a workshop.
A patient-centered medical home offers a team-based approach, providing comprehensive, coordinated, accessible health care focused on quality and safety. Patients are treated with respect, dignity and compassion — and their care is available at the right time and place, in a way that best meets the patient’s needs.
Finally, a patient-centered focus demands that providers concentrate on the health care provided – and not the patient’s ability to pay.
Here are some other features of the patient-centered medical home:
Western Sierra Medical Clinic earned recognition from the National Committee for Quality Assurance (NCQA) for effectively providing highly coordinated care and long-term participative relationships with patients.